Shipping policy



Shipping Policy
Thank you for visiting and shopping at [KALLIVO.STORE. Below are the terms and conditions that constitute our Shipping Policy.

1. Processing Time

  • All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email.

  • You will receive another notification when your order has shipped.

  • Please note: Processing times may be slightly longer during peak sale seasons or holidays.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Shipping Option Estimated Delivery Time Cost
Standard Shipping 3–7 business days $X.XX / Free on orders over$XX
Express Shipping 1–3 business days $X.XX
(Adjust the delivery times and rates above to match your actual shipping providers.)

3. Order Tracking

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 24–48 hours for the tracking information to become available.

If you haven’t received your order within [X] days of receiving your shipping confirmation email, please contact us at [Your Support Email] with your name and order number, and we will look into it for you.

4. International Shipping

(If you ship internationally, keep this section. If not, state "We currently do not offer international shipping.")

We offer international shipping to the following countries: [List Countries / e.g., United States, UK, Canada, Australia].

  • Customs, Duties, and Taxes: [Your Store Name] is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

5. Damaged or Lost Packages

If you receive your order damaged, please contact us immediately at [Your Support Email]. Please save all packaging materials and damaged goods before filing a claim, and send us photos of the damaged items so we can assist you with a replacement or refund.

6. Contact Us

If you have any further questions, please don't hesitate to contact us:

  • Email: [Your Support Email]

  • Contact Form: [Link to your contact page]